Privacy Policy

Use Mila, LLC ("Mila," "we," "us," or "our") operates usemila.io. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using Mila, you agree to the practices described here.

1. Information We Collect

Account Information

When you sign up, we collect your name and email address through our authentication provider, Clerk. If you subscribe to a paid plan, your payment is processed by Stripe — we never store your credit card details.

Email Integration Data

If you connect an email platform (Kit, Flodesk, MailerLite, or ActiveCampaign), Mila receives subscriber email addresses and tag events from that platform in order to start personalized countdown timers. This data is used solely to operate your campaigns and is never sold or shared with third parties.

Campaign & Analytics Data

Mila logs timer views, link clicks, and trigger events associated with your campaigns. Subscriber timer records (email address, start time, expiry time) are stored to ensure countdown deadlines remain consistent across devices.

Usage & Technical Data

We collect standard web server logs including IP addresses, browser type, and referring URLs. This data is used to diagnose issues and understand how Mila is used.

2. How We Use Your Information

• To operate and deliver the Mila service
• To process payments and manage your subscription
• To start, track, and expire countdown timers for your subscribers
• To send transactional emails (campaign reports, trial reminders)
• To diagnose bugs and improve the product
• To comply with legal obligations

We do not sell your data or your subscribers' data. We do not use your data for advertising purposes.

3. Third-Party Services

Mila uses the following third-party services to operate:

• Clerk — authentication and user management
• Stripe — payment processing and subscription billing
• Turso — database hosting
• Vercel — application hosting and infrastructure
• MailerSend — transactional email delivery

Each of these services has its own privacy policy. We share only the minimum data necessary for each service to function.

4. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we are required to retain it for legal or financial compliance (e.g., Stripe billing records).

Subscriber timer records (email, start/expiry timestamps) are retained for the lifetime of the associated campaign and deleted when you delete the campaign or your account.

5. Cookies

Mila uses cookies and local storage to maintain your login session and to keep subscribers on the correct variant in split tests. We do not use third-party advertising cookies or tracking pixels.

6. California Residents (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to know — request disclosure of the personal information we have collected about you
• Right to delete — request deletion of your personal information
• Right to opt out — we do not sell personal information, so there is nothing to opt out of
• Right to non-discrimination — exercising your rights will not affect your access to Mila

To exercise any of these rights, email us at hello@usemila.io.

7. Security

We use industry-standard security practices including encrypted connections (HTTPS), server-side session storage, and access controls. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your data.

8. Children's Privacy

Mila is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top and, where appropriate, by email. Continued use of Mila after changes are posted constitutes your acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy or want to exercise your rights, contact us at: